SMS/Text Messaging Privacy Policy & Terms Effective Date: [06/22/26]
Brewster Plumbing & Mechanical Inc. respects your privacy and is committed to protecting your personal information. This SMS/Text Messaging Privacy Policy explains how we collect, use, and protect your information when you opt in to receive text messages from us. It applies in addition to our general.
By providing your mobile phone number and opting in, you agree to these terms.
1. Information We Collect
When you sign up for our SMS/text messaging service (e.g., for appointment reminders, service updates, special offers, or account communications), we may collect:
Your mobile phone number.
Your name or other contact details if voluntarily provided.
Information from your text responses or interactions (e.g., replies for scheduling).
Message metadata (e.g., delivery status, timestamps).
We do not collect sensitive information via SMS unless necessary for service and with appropriate safeguards.
2. How We Use Your Information
We use your phone number and SMS data to:
Respond to your inquiries or requests.
Improve our services and customer communications.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes"
4. SMS terms and conditions
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Brewster Plumbing & Mechanical Inc., you may receive messages related to the following :
Conversational
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [12] SMS messages per week related to your [appointments/billing, etc.].
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Brewster Plumbing & Mechanical Inc. in the following ways:
We ask them verbally
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 570-898-0045
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [https://www.brewsterplumbing.net/new-page-1]
Message frequency may vary
5. Data Security and Retention
We take reasonable measures to protect your information. However, no system is completely secure. We retain your data only as long as necessary for the purposes described or as required by law.
6. Changes to This Policy
We may update this policy. Changes will be posted here with a new effective date. Continued use after changes means you accept the updates.
7. Contact Us
For questions about this policy or your information:
Brewster Pulmbing & Mechanical Inc. 10176 State Route 147, Sunbury PA. 570-898-0045 andrew@brewsterplumbing.net
This policy complies with the Telephone Consumer Protection Act (TCPA), FCC rules, and other applicable US laws.